SJTs for Customer Service

  • Version
  • Download
  • File Size 1.87 MB
  • File Count 1
  • Create Date July 20, 2023
  • Last Updated July 31, 2023

SJTs for Customer Service

An elaboration for how Situational Judgment Tests can be used to assess Customer Service competencies.

Attached Files

File
Assesing-Customer-Service-With-SJTs-White-Paper.pdf

Leave a Reply

Your email address will not be published. Required fields are marked *