white papers

SJTs for Customer Service

An elaboration for how Situational Judgment Tests can be used to assess Customer Service competencies.

Discovering Your Career Directions

A deep dive into the framework of Passion, Ability, and Organisational Fit used by the Career Potential Inventory (CPI), providing additional guidance for how to apply the tool.

Explaining Personality: The Big Five

Learn about the Big Five Model of Personality and how it manifests at work.Learn about the Big Five Model of Personality and how it manifests at work.